Every device. Elevated.
Every job. Handled.

Back in 2015 our technicians set up a repair bench in Batley, doing one thing and doing it properly: fixing phones. Cracked screens, dead batteries, water damage, the handset that “just stopped working” the night before a holiday. Over the years that followed we repaired thousands of devices and earned the trust of customers right across Yorkshire — one fixed phone at a time.

That decade on the workbench taught us something. The phone industry doesn't have a quality problem. It has a fragmentation problem.

Think about it. You buy a tested & certified phone from one place, get it repaired somewhere else, and trade in your old one through a third — three different companies, three sets of promises, none of them talking to each other. Shop tested & certified online and you're rolling the dice on a stranger's listing. Send your handset to a national trade-in site and watch the “instant quote” mysteriously shrink once it arrives. Book a repair and hand your phone — your photos, your banking, your life — to someone you'll never speak to again.

So we built Optimise Marketplace: one hub to bring it all together. Everything phones, centralised, handled by technicians who actually know devices because they've been repairing them since 2015.

We're not a faceless warehouse. We're not a marketplace of anonymous sellers. We're a Yorkshire business built around technicians who've been at the repair bench since 2015, and the hub that finally joins the dots — buy, repair, trade in, all in one place.